Refund policy

At Chef Solver, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

30-Day Money-Back Guarantee You may request a return or refund within 30 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

How to Start a Return Email us at razakamranali1k@gmail.com with your order number and reason for return. Once approved, we'll provide return instructions. Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are processed within 5–7 business days to your original payment method. Please note your bank or card provider may take additional time to post the refund.

Damaged or Defective Items If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the product and packaging. We'll send a replacement or full refund at no extra cost to you.

Non-Returnable Items

• Items marked as final sale
• Gift cards
• Products returned without prior authorization

Order Cancellations Orders can be cancelled free of charge within 12 hours of placing the order. After this window, the order may already be processed for shipping and cannot be cancelled.

Contact Us Questions about returns or refunds? Email razakamranali1k@gmail.com or use our Contact Us page.